Returns & Exchanges
At The Minocqua Marketplace, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely package your items in their original condition.
Ship the Package
Drop off your return package at any authorized carrier location or schedule a pickup to send it back to our warehouse.
Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing